It's a real shock to enter your professional practice to discover there are so many more challenges than you imagined. Your training prepared you to help others. It didn’t prepare you to take care of you in a system that’s less than ideal. No one tells you how helping others can impact you.

Are you looking to build more resilience to cope through stress and bounce back from adversity? What’s important to know is that our own stress load and level of exhaustion directly erodes resilience. Our ability to keep caring, working, helping and feeling empathy is related to our level of resilience.

Workplace adversity can be a serious problem. Left unattended, you can experience unnecessary impacts to your health, professional, social and personal life.

Are you experiencing...

  • Burnout: The feeling that there is too much to do, for too long with too few resources.

  • Trauma: Feeling helpless and overwhelmed in an ongoing situation at work.

  • Compassion Fatigue: Feeling numb, cynical and can't really care or empathize about the people you serve anymore.

Overcome Workplace Adversity

  • Concerned about your health?
    Help yourself first. Then you can help others. Focus on tools and perspectives to avoid and recover from Burnout.
  • Looking for professional improvement?
    Learning about trauma-informed practice will help you stay healthy at work and translate to better care and support for your clients.
  • Wanting to up your emotional IQ skills?
    Health of staff = health of clients = health of society.
  • Worried about your mental health?
    Due to the nature of your work, educators, health and HR professionals are subject to high rates of psychological trauma. We teach health and wellness professionals how you can mitigate trauma impacts on the job and how to translate this into your practice with clients.

As a result, you’ll benefit through:

  • Overcoming Overwhelm & Confusion

    Implement and integrate strategies for emotional regulation and triggers connected to the phases of the stress response.

  • Building Confidence in Self-Advocacy

    Awareness is the first step in greater wellbeing. Gain clarity and discernment on how to identify trauma, chronic stress, compassion fatigue, and burnout for yourself and others.

  • Navigating Practical Support

    Learn practical skills to build resilience and post-traumatic growth

  • A Safe Environment

    Connect with others who are overcoming workplace adversity to share in a trauma-informed environment where emotional safety is a top priority.

Your Guide

Ernestina Malheiro, MA

Ernestina has watched online learning evolve and grow for the last 20 years of her instructional design career. She’s worked with scientists, surgeons, storytellers, researchers, mental health professionals, nurses and refugees - just to name a few. Since 2016 she has focused on mental health advocacy after realizing the system was traumatic for patients and practitioners alike. Her graduate research looked deeply at blended programs for rural PTSD patients and she’s spent thousands of hours deep in research around trauma and resilience.

Her work has touched 150,000 people using five different learning management systems. She’s strategized and implemented e-learning for organizations with 25,000 to 90,000 employees. Her clients come from dozens of different specialties.

She has produced courses on transformative communication, anti-bullying, human rights, trauma-informed cultural competency, trauma-informed training for psychiatrists, curriculum creation for survivors of genocide (Rwanda, Bosnia) and Treaty 6,7,8 work with the Indigenous people of Canada, as well as, trauma-informed education for nurses.

Ernestina has lived experience with workplace bullying and mental health advocacy, This inspired her passion for trauma-informed workplaces. Which led to Uplift Learning’s vision of a Trauma-Informed Society - creating a kinder, more compassionate world.

Build A Path To Resilience Together

  • Join the Resilience Lab

    Receive login access to everything you’ll need in one convenient place.

  • Build a Resilience Map

    We’ll guide you in identifying what’s impacting your resilience from an evidence-based perspective and what you can do about it.

  • Integrate Your Resilience Map

    Resilience is often considered a solo adventure. But it’s not supposed to be. Weekly cohort-based sessions will support you with building and integrating resilience.

Facilitated sessions and moderated offline spaces support you in implementing self care both personally and professionally for greater work-life balance.

Ernestina’s authentic transformational learner-centered process uses brain-based teaching strategies to integrate theories into practices. It is a meaning-making process designed intentionally to incorporate interactions between peers, facilitators and content in the most engaging way possible.

Information does not equal transformation. Transformation comes from application being expressly taught using brain-based teaching strategies.

By the end of this program
we'll have helped you:

  • Define resilience and explore different types.

  • Practice resilience skills on a weekly basis to build or maintain resilience.

  • Acknowledge how stress and adverse experiences can impact health, behavior, and resilience for ourselves and the people we serve.

  • Examine the human stress response.

  • Explore causes and types of psychological trauma.

  • Discern the difference between trauma, chronic stress, compassion fatigue, and burnout.

  • Examine the connection between resilience, compassion fatigue, burnout, and trauma.

  • Become aware of foundational trauma and resilience research.


  • Discuss and self-assess personal resilience.

  • Explore trauma-informed practice as a resilience practice.

  • Review trauma-informed practice principles.

  • Respond to stress, adversity, and trauma with compassion.

  • Explore how to respond to stress and traumatic events personally and professionally.

  • Explore resilience and wellness skills in body, mind, social, and spiritual dimensions.

  • Adopt a strength-based perspective.

  • Use a post-traumatic growth lens to build and reclaim resilience.

  • This is a 6 week facilitated online program. This program is paced on a weekly basis and will take 3-4 hours a week. This flexible delivery decreases online fatigue and accommodates complex schedules.
  • Peer groups to support you throughout the program.
  • Facilitated live sessions and weekly drop-in office hours with instructor to support you.
  • Recordings will be available for the weekly live sessions.
  • Transformational learning processes where brain-based teaching strategies help you translate information into practice.
  • Private and safe online environment where social learning is an intentionally designed meaning making process. It allows for authentic interactions between content, peers and instructor.
  • Certificate of completion stating number of training hours for Continuing Education Units or CEU's.

  • "We really benefited from leveraging Ernestina's experience and education to provide an amazing experience for our clients. She is also a true joy to work with. Cannot recommend highly enough!!!"

    Dr. Tammy Hugie,
    MD, RRCP(C), Psychiatry Community Psychiatrist, Edmonton, AB

  • "Ernestina brought her expertise in a way that was engaging. Ernestina's enthusiasm and confidence were contagious and she was a pleasure to work with."

    Christine M. Carter,
    MD, FRCPC, Psychiatry

  • "I wanted to express my appreciation for you Ernestina for this vision... I think this is what the world needs now. I think you are very suited to lead this conversation."

    Terry Syvenky,
    Facilitator, Mediator and Coach Edmonton, AB

  • What happens if I miss a live session?

    All live sessions will be recorded so you can access them on your own schedule

  • Who can I contact if I'm having technical difficulties?

    The instructor is available to answer technical difficulties during business hours. The program includes a technology review at the beginning to help you work out any technical difficulties related to taking the program.

  • What can I do if I am struggling with a topic in the program?

    The program includes online office hours you can drop into. Email support is also available with a 24hr response time.

We want you to feel supported, respected, and understood.

If you or someone you know might be interested in exploring how to build your resilience through a trauma-informed perspective, here's how you can get started;